Frequently Asked Questions

Washington Avenue Mini-Storage

Is there a minimum amount of time that I must rent a unit?

Yes, the minimum length of time to rent any storage unit is one month.

Do you have different size units to rent?

With our standard storage units we have the following units: a 5’x10′ unit, a 10’x10′ unit, a 10’x15′ unit, a 10’x20′ unit, and a 10’x30′ unit. See Pricing Here >

Do you have any Temperature Controlled units to rent?

On the Climate Controlled side we have the following units: 5’x10′ unit, 10’x10′ unit, 10’x15′ unit, 10’x20′ unit. (10’x30′ is the only size not available in Temperature Controlled units.

Do you have 24-Hour Security?

Yes. Our facility is fenced with barb-wire, has pin-pad only gate access, in addition to a full 24-Hour camera system.

Do you provide dollys or carts to assist in moving items.

Yes, they are located inside the climate controlled building (Building 1)

Do you sell locks & packing supplies?

Yes. Please see our facility manager for more details. Locks are also available from the 24-hour kiosk.

Do I have 24-Hour access to my unit?

Yes, by keying in your access code at the front gate you are able to get onto the property 24 hours a day.

When can I rent a unit?

During normal business hours you may coordinate a rental with our facilities manager (He is able to show you our different sizes and help you choose the right unit for your needs) or you may always use our 24-Hour rental kiosk conveniently located at the front left of our facility.

May I make a payment online?

Yes, in you initially set up your account with our partner e-move, you will be able to log-in and make payments online for your storage units. More options may be added in the future. Payments may also be made by contacting our Facilities Manager or by visiting our on-site 24-hour Kiosk.

May I contact anyone in your organization by e-mail?

Yes, our email address is:

What if I still have questions?

Our on-site Facility Manager will be happy to answer any of your questions, assist you in making a decision on the best-size unit, and accept any payments. Stop in or contact him today at 812-477-6464